Mindset Revolution: The Process

1 Organisations running the diversity experience days will be those already working for or with that community (eg. Ukrainian Cultural Centre would run Ukrainian Experience Days). The days would provide a non-judgemental and open space for professionals to understand those cultures and deal with myths/stereotypes. Training would be introduced as a next step.

2 - Individual training packages and series would be designed by and focused on a specific community to equip professionals to get the skills and knowledge they need to work with people like them.

3 - The Cultural Competency QAF (Quality Assessment Framework) would be developed alongside relevant communities and organisations to establish formal standards/guidelines for working with various diverse backgrounds (culture, gender, sexuality, class, etc) and would give organisations a stamp to demonstrate their competency. This would allow communities to have more faith in and understanding of services before they engage (a common issue blocking engagement) and would give services a meaningful tool/deliverable for their reporting and marketing.

4 - Follow-ups would work with organisations, professionals, and service users to get an accurate picture of whether this training had any impact and identify areas for improvement. These follow-ups should be every 1-2 quarters after the training to establish long term data. We may also provide an informal communications line for orgs to follow up with their questions or concerns.

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